Process Teams carry out the implementation plan for each major EISE operational system; Finance, Human Resources, Student/Degree Audit and Alumni Development. Each Process Team is the primary liaison between groups and offices involved in their particular system/solution implementation. Process Teams are composed of people who are closely affected by the processes of the system they are working to create and implement.
The Process Team Leader will be the chairperson and facilitator for the team.
- Develop and track the project work plans of the team
- Organize and facilitate team meetings
- Coordinate activities among other teams and committees
- Identify and suggest solutions to issues
- See that meeting notes and agenda are created and appropriately distributed
- Provide appropriate status and progress reports to the Project Director and Steering Committee
- Design the future business solutions using EISE provided systems
- Determine true project deliverables
- Ensure the proper implementation of the sub-system within designated time frames and budget
- Ensure that the configured system meets the institution's processing needs
- Develop tasks, assign responsibilities and carry out those tasks
- Ensure the completion of tasks assigned from the Project Director or the Steering Committee
- Review problems and issues, then make recommendations to the Project Director or the Steering Committee when necessary
- Effectively communicate the goals and activates of the project to other teams, committees and University constituencies
- Make decisions by consensus
- Foster decision consensus among and between process teams, committees and work groups to foster congruency within the EISE sub-systems
- Develop operational procedures, documentation and training material that support the implementation and operation of the system
- Continuously evaluate new processes to take full advantage of the capabilities available
- Serve as subject matter experts for other University employees
- Each member must attend assigned vendor education sessions and otherwise learn software capabilities
- Detailed knowledge of their operational area
- Ability to work within a team environment and interact regularly to accomplish specific tasks
- Committed to and involved in clear, shared goals
- Ability to express positive solutions and participate in discussions and decisions
- Ability to listen to other team members and respect their ideas and work
- Open to volunteering when work and leadership needs arise
- Willingness to play an active role in research and provide input to team decisions and recommendations
- Ability to lend support for final decisions
- During the implementation of the system that directly affects this team, the team will meet as frequently as requested by the Team leader (sometimes with input from the SCT Functional Consultant), but not less than weekly.
- Members typically spend 20% to 40% of their work week for committee meetings, project work, outbound communication and interaction with their units about the project.
- During the implementation of the system that directly affects their unit, members may spend more time.
- Chairperson will spend 40% to 60% especially during system implementation times.