In order to see the current status of certain EIU IT services, please click here. This link shows the current status of EIU’s technology services such as Panthermail, Desire to Learn (D2L), PAWS, and many others. Service outages, technical issues and scheduled maintenance should be reflected on this page.
ITS has implementing a new procedure for how users are able to requests their E-Number. If a user requests their E-Number they will be required to answer a series of questions to verify their identity. After answering the appropriate questions correctly, the user will be provided their E-Number.
EIU has just implemented a new notification system called Alert EIU. As part of the implementation we have imported all faculty, staff and student email accounts into the system. This system does offer the functionality to send notifications to a personal email account as well as text up to two cell phone numbers.
The ITS Help Desk has, over the summer, moved to room 3040 in the Student Services Building. They were previously located in the basement of the Student Services Building. This move will facilitate in providing a one stop location for students, faculty, and staff to receive assistance with their technology and PantherCard needs.