Q. How do I gain access to FRS?

A. The FRS Access form must be completed and returned to John Sims, Business Office.  Once the completed form is received, your Operator ID and Password will be sent to you approximately 7 to 10 days later.  For further detail, please visit the following web site:  http://www.eiu.edu/~busofc/FRSacc.htm

Q. I forgot my SWITCH/Mainframe or FRS password.

A. Contact Cathy Ashmore, ITS, 7604, for assistance with the SWITCH/Mainframe password.   Contact Jim Hayes, Business Office, 6446, for assistance with FRS password.

Q.What approval is needed for food purchases?

A. Purchases of food may require the approval of the dean, director, or appropriate vice president.  A food purchase approval form may be obtained by your Dean/Director or by contacting Teresa Sims, extension 3421.  See IGP #113 http://www.eiu.edu/~auditing/IGP/policy113.html   for policies and procedures that apply to food purchases.

Q.  Has this invoice been paid?

A. There are several screens that give you information on the invoice and payment of that invoice.  Screen 228 for Purchase Orders and DPOs shows if the line item has been invoiced but not necessarily paid.  Screen 248 and 249 display the invoice information entered on the system by Accounts Payable.  Screen 113 and 118 display the pay date and check information.  Screen 021 will show if the document is still an open encumbrance or if the amount has been paid (liquidated).  Please see Invoicing for further details.

Q.  What subcode do I use?

A.  Please see Expense Subcodes for a complete listing.  Equipment purchases also gives detailed information regarding the coding of equipment.  Please contact Carolyn Walters, 8327 for questions regarding Equipment purchases.  Contact Accounts Payable 3421, if you have any questions regarding coding before you enter the document.

Q.  Who do I contact with questions regarding a catering invoice?

A.  If the invoice has not been paid, please contact EIU Catering, 5326, Carol Bopp .  If the invoice has been paid, please contact Pam Naragon, Accounts Payable, 6446.

Q.  How do I look up a vendor number?

A.  A vendor and the vendor number are found on Screen 202 in FRS.  The address of the vendor is on screen 203.  Detailed information on how to find a vendor, can be viewed at, Vendor Search/Address .