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Betsy Pudliner is an assistant professor of hospitality management in the School of Family and Consumer Sciences at Eastern. Betsy earned her Ph.D. from the Department of Hospitality and Tourism Management at the University of Strathclyde in Glasgow, Scotland. Her research interests are in marketing and e-marketing, customer and provider relationship management, cultural and promotional power facilitated by technology in hospitality and tourism, and image/identity of destinations in a virtual world. |
